Frequently asked questions

Below are the answer to the most asked questions. Can't find your answer? Please mail us at info@24trains.tv

24Trains.tv is an online streaming platform. We search and collect the best magazines, videos, books, documentaries, series and travel reports on trains and make sure that train aficionados worldwide can see them on their smartphone, tablet, laptop and TV. On 24Trains.tv you can enjoy videos, movies, magazines, DVDs and books via online streaming. Streaming is a way of playing files without having to save them first. This means that you don't have to wait until the video has been downloaded. You can start watching right away.

You can choose from a monthly, 6-month or annual subscription.

Annual subscription
A year’s subscription costs €59,90 per year.

Half-year subscription
A 6-month subscription costs €42,50 per year

Monthly subscription
There is a €7,95 monthly fee for the monthly subscription.

Loggin in:

1 - Go to www.24Trains.tv
2 - Click on the 'Login' button in the top-right corner
3 -  Fill in your email address and password
4 - Click on 'OK'

Logging out:

1 - Click on your name in the top-right corner
2 - Open the drop-down menu
3 - Click on 'Logout'

You can change your password on your profile page

1 - Log in
2 - Click on your name in the top-right corner
3 - Open the drop-down menu and select 'profile'
4 - Click on the 'Change Password' button
5 - Change your password and save it

24Trains.tv accepts the most commonly used payment methods such as iDEAL and credit cards. Our payment transactions are operated via Adyen, a safe and world-renowned payment provider. We use direct debit. If you choose to stay on as a subscriber, the fees will be automatically withdrawn on a monthly basis.

You can cancel your 24Trains.tv subscription online at any time: 

1 - Log in on 24Trains.tv
2 - Go to your profile page by clicking on your name in the top-right corner
3 - Select 'profile' from the drop-down menu
4 - Click on the 'unsubscribe' button behind the renewal date of your subscription

It is mandatory to use the above-mentioned method for making cancellations. Canceling via email is not legally valid.

Gifting 24Trains to another train enthusiast is very easy:

1 - Visit the 24Trains homepage
2 - Scroll all the way down
3 - In the 'Subscriptions' section you will find the 'Gift 24Trains.tv'
4 - Click on the pictogram and follow the steps as described in 'How do I subscribe?'

We do not broadcast via mainstream TV providers. You can, however, connect your PC or laptop to your television or enjoy 24Trains.tv on your TV via Chromecast and AirPlay.

24Trains.tv can be watched on your television via Chromecast. We recommend streaming via an Android device and using a Google Chrome browser. The Cast icon can be found in the bottom-right corner of the video player.

Using Airplay or Chromecast depends on the device and the web browser you're using. 24Trains doesn't install any software on your phone or tablet. 

24Trains is a (mobile) website that uses any functionality that is avaliable on your device, the web browser you are using or a combination of both. This means, for instance

  • An Apple iPhone of iPad with Safari only offers Airplay, so the only option you have is casting via Airplay
  • A Samsung that runs on Google Android only offers you Google Chromecast, so casting is possible via Chromecast. 

The way you cast 24Trains to your television depends on your device and the web browser you are using.  

Do you only hear audio, check if ‘mirror screen’ is on.

You can watch 24Trains on one device at a time. You can log in from any location with internet and play the videos. Our service remembers where you left off in the video, so that you can easily resume your viewing from any location.

Redeeming your 24Trains voucher is very easy

1 - Visit the 24Trains.tv homepage
2 - Scroll all the way down
3 - In the 'Subscriptions' section you will find the option 'I have a voucher'. Click on the pictogram
4 - Fill in you voucher code and follow the steps

Some vouchers, like discounts and special offers, have limited validity. Before using it, check to see if your voucher is still valid. When you are quite sure that your voucher is valid, but it is refused nonetheless, please send us a message. Do not forget to attach the corresponding voucher, so that we can check it for you.
Make sure you're not missing a thing and subscribe to the 24Trains.tv newsletter. 24Trains also keeps you up to date about new programs via Facebook, Instagram and the news section on 24Trains.tv.
When you have finished watching a video, 24Trains will automatically suggest a number of videos with similar subjects. Using Suggestions, we make watching 24Trains even easier and more fun for you.
All videos will remain available for the duration of the contract period with the relevant content provider. We are continuously expanding our online streaming service's offerings. As long as your subscription is active, you can watch all our content, as often as you like.
No, we are an online streaming service. This means that even though you can watch everything, it is impossible to save or download content.
It is possible that your favorite subject is not yet available on 24Trains.tv. Our team is constantly working to obtain and develop new content. With your monthly contribution, you allow us to keep expanding 24Trains.tv's offerings. Do you have any suggestions for our selection? Please let us know and send us a message via the contact form.
Our 'scouts' are always on the lookout for new, interesting train content. If you are interested in sharing content or collaborating with 24Trains in a different manner, please get in touch with us via the contact form.

The minimum bandwidth needed for SD and HD videos is 15 Mbps.
The image quality, however, depends on your internet speed: it should be as high as possible, as far as your connection allows. In other words, the faster your connection, the better the quality of the picture.
If your connection speed slows down, you can still keep watching; the player will automatically switch to a lower quality.

24Trains is available in the following levels of quality:
- Full HD 4 Mbit/s for 'Chromecasting' on a television
- HD 2.5 Mbit/s for desktops, laptops and tablets
- SD 1 Mbit/s for mobiles and tablets with 4G
- 0,5 Mbit/s for mobiles with 3G or 4G

To be able to watch 24Trains.tv you will need one of the following browsers: •  Google Chrome • Safari

The 24Trains.tv platform always complies with the latest privacy legislation. Please navigate to the bottom of the website and click to read our privacy policy.
24Trains.tv is currently available in German, Dutch and English. To change your language, select your country in the upper right corner for the option of your choice.
If you fill out the contact form, we will get in touch with you as soon as possible. Our mail address: 24Trains.tv PO Box 381 1200 AA Hilversum The Netherlands

24Trains.tv does not have an app in th Google Play or Apple store, but you can easily create a shortcut on your phone or tablet so you can instantly enjoy 24Trains.tv!

For Apple iPhones: 

At the bottom of the home page of 24Trains.tv on the iPhone, choose the square with the arrow up and scroll down, check 'Add to home screen' and you have an app.

For Android phones: 

Go to the website www.24trains.tv which you want to add on your start screen. Tap a three-dot icon at the top right. Tap Add to home screen. Give the site a recognizable title or leave the default name.


When you forgot your password just click on the following link:


Fill in your e-mail adress with which you registered your 24Trains.tv subscription and click 'send e-mail'.

You will receive an e-mail with instructions how to reset your password.

If you did not receive an e-mail, check your spam folder!